Should I Get S or Xs Fashion Nova

Glistening Jeans

I've ordered four different times from Fashion Nova. They offer inexpensive clothing that's likewise in style and on tendency. I see a lot of celebrities (Kylie Jenner, Khloe Kardashain) and other Instagram famous models promoting their clothing and I've been wanting to guild from them for awhile. The merely thing stopping me from placing an order was non knowing exactly what size I would be... and with their return policy not being bully I didn't want to risk getting the wrong sizes. My sister placed an order around the holidays so I waited for her stuff to come and so I could try it on and see how it fit.

Too if you are considering ordering please make sure you lot read my "Customer Service (pros and cons)" section to hear about all the issues I've had with Fashion Nova.

Glistening Jeans Medium Wash

Ordering/Aircraft Procedure
The ordering process was unproblematic. Fashion Nova uses a checkout that looks almost exactly the same as Kylie Corrective's checkout. If you have a promo code you enter it on the first page that it directs yous to after you hit "checkout." Some sites I've used before make the promo/souvenir carte du jour spot difficult to find but I didn't have bug with theirs.

Ane con I had was that while they advertise having "free 2 day aircraft on all U.S. orders $75 & upward," I never received my packet in 2 days. Each time I've ordered (and when my sister ordered) it took 3-4 days of it being in shipment (this DOES NOT including processing fourth dimension). And so information technology actually took virtually a week for my stuff to get to me (for reference they send from California and I alive in Oregon).

In reality it takes longer then 2 days to go far because of the 24 hour processing time you must allow, and their shipping takes ii to iii days from the appointment information technology is shipped out. Not from when you placed your guild.

So what this means is that if I place an order on Sunday, information technology's non going to arrive Tuesday. If you go read the aircraft information of their website you lot'll meet it says domestic shipping is 2-3 days. So they are only using the 2-mean solar day aircraft banners to catch your attention. While some packages might get in in 2 days my order (and anybody else I've talked to who's ordered) has never had it arrive this quickly.

So... you have to account for processing time. This is too listed in the shipping section of their website and says that 2 day shipping does non include processing time which can take an additional 24 hours if the lodge isn't placed over a holiday or weekend (holidays and weekends will take longer to process). So this means placing an guild Sunday will process for a solar day and ship out late Monday or Tuesday.

Then it takes 2-3 days from the ship out date to get to you lot. This 2-3 days is not guaranteed and it can sometimes have longer. Two of my packages each had 1 day of processing then took an additional 3 days of beingness in shipment. Another parcel I ordered was in processing for a day and so took four days to get to me because of atmospheric condition issues.

So if you see the 2-mean solar day shipping banner and are hoping to get your items in time for the weekend don't forget to accept into consideration processing time and that the 2-3 day aircraft fourth dimension frame doesn't go into effect until they really ship it out! I've seen some people get angry in their Instagram comment section considering they wanted items for that weekend and information technology didn't arrive until the following week.

Besides 1 last matter about their shipping... the last time I ordered they used the wrong shipping box (they had paid for a smaller one but shipped it in a larger one), and so I had to bulldoze twenty minutes to the postal service office and pay the divergence otherwise the post function wouldn't release my package. Mode Nova did refund me the difference speedily, but it was only an added hassle.

Wanderlust Fix

Returns/Exchanges
One affair that kept me from ordering from them for so long was their render policy. I don't live nearly their locations so I wouldn't be able to return in store and my only pick would be to pay to send the items back. They do not offer gratuitous return shipping.

Since they simply have a few locations in California I was actually iffy about ordering since I wasn't sure what size to get (their sizing chart and website are not helpful). They advertise "easy returns" but honestly, to me easy returns is when free return shipping is included in your gild. NOT when you have to pay to ship information technology back yourself... personally, I feel this is a difficult return policy due to the fact that you have to pay render postage yourself AND you only get store credit back. Also, if you return an online buy to a store you lot can only get credit to use in store, it cannot be used online.

They also don't offer exchanges because items are in loftier demand so yous either take to wait for your store credit to purchase your detail, or place a new order. This also means if yous don't purchase enough to get free shipping you'll accept to pay for shipping over again.

But with their bad return policy what does that mean, for me every bit a client, if they accidentally sent me an incorrect item? I actually had this happen. I ordered a size small jacket and got a medium. Upon contacting them I was told to send it dorsum (at my own expense that would exist reimbursed up to $10) and so they would give me store credit which I could apply to repurchase. Yes they really wanted me to PAY MYSELF to ship it back. Excuse me, but if y'all send the wrong size you should provide a return shipping label. Also my item was out of stock and so could not be repurchased, and even if I could repurchase they only provided me with the discount code I had used to originally purchase it. I asked about getting free shipping (since I had already spent plenty to get costless shipping the showtime time I ordered it) and was never given anything to get costless shipping.

(UPDATE: They gave me a giftcard for $6 to get free aircraft, but this was later on I sent a couple emails asking about why I would need to pay for shipping again).

Glistening Jeans Medium Launder

Quality
I was really impressed with the quality of their article of clothing. I made sure I read A LOT of the reviews on each item before I ordered.

Mode Nova is really well known for their jeans and I actually liked the pairs I bought. Only one didn't piece of work out for me (I got a size 1 just it was actually large in the crotch area) while all the other jeans I got in a 1 fit perfectly. Their jeans are also long and will fit someone with longer legs (longer jeans were something I've e'er struggled to discover at other stores). My favorite jeans from them are the Glistening jeans because they have a ton of stretch! I also really liked their Seek and Destroy jeans which had a more normal denim feel (a lot less stretch) with a good length.

A lot of Instagram models also get the Wanderlust Fix. It's more than of a lounge set and the reviews said it was a actually thick material. I ordered it and didn't feel information technology was that thick, also the ring flipped around hands when I wore it since it'south not securely sewn to the outside. This bugged me. Besides, the material snags easily so you lot have to be careful when wearing it. It's corking for pictures and lounging but I definitely felt I had to be cautious when wearing information technology.

I got a couple dresses and liked them, but also feel that they're dresses I could become from a number of other sites. If you are going to order anything from Way Nova I would recommend their jeans.

Seek and Destroy Jeans

Sizing
Sizing was some other major thing that kept me from ordering from Way Nova. First of all their sizing chart was hard for me to employ because I'k right in-betwixt sizes so I could have gone either mode. Too, it says the models wearable anything from a i to a 5, and so without knowing the model stats how am I supposed to determine my size??

When I saw people ask on social media what size models are wearing/their stats the standard reply Fashion Nova gave was that the models are v'6-5'eleven and wear a size S-M (or i, 3 or five) depending on their body shape... This wasn't helpful because I was trying to decide between a i or 3 and without the model's measurements I had no idea what to guild.

To improve their website I highly suggest providing model stats on each pic (meridian, bosom, waist, etc) and the size the model is wearing. A lot of other sites already do this and information technology makes it a lot easier to compare the model stats to your own when determining what size to get. When Fashion Nova gives a vague, very wide respond it gives piffling help in narrowing  downward the right size to get.

Also, the pictures they use for their website all have models with really tiny waists and a large butt and boobs. The waists literally look photo shopped on a lot of the denim images considering of how tiny they are. When I heard the models wore a size one-3 (without their actual measurements listed) I start thought there was no way I'd fit a size 1 because my waist isn't as tiny as theirs look. Notwithstanding, if I had gotten a size 3 the jeans would definitely not take fit.

It was funny because one twenty-four hour period Fashion Nova posted a movie on Instagram of a model with a "normal" size waist (not equally tiny) and a bulk of the comments were requesting them to apply that model more because it was a lot easier to come across how wear would look on those of utilise who don't have a super tiny waist.

For size reference I am 5'7," 32 B, 26 waist and wear a size XS in Style Nova dresses and a 1 in their denim. The top I got in a size S because reviews said it ran small, and the size S fit perfect. The Wanderlust set I got a S legging and information technology fit but I could take gone down to an XS for a tighter fit.

Sales/Promotions
Check out their Instagram account for promotions. They often run sales/promo codes and volition extend them for a couple days fifty-fifty if it says "i day only." If there'southward something you lot really want don't wait besides long to order considering their popular items go out of stock apace. Although, o ne great matter about their site is that if an item goes out of stock in your size you can enter your electronic mail to exist notified when it'due south restocked.

As well, a lot of beauty gurus and bloggers have promo codes offering ten-20% off your lodge. So google for these codes or search on Instagram and YouTube for people hauling Fashion Nova. If they've collaborated with Fashion Nova there will nigh probable be a promo code in their description/caption.

Olive Glistening Jeans

Customer Service (plus pros and cons)
I tried to contact client service the morning time of the fourth twenty-four hours when my packet had still non arrived. It had shown no movement for a couple days, when I tried to track information technology, and so I was wondering if they could see move on their end. My items showed up later that dark. I never heard back from them, nigh likely because they saw it got delivered and felt a response wasn't necessary.

I also was in contact with customer service when my item was being held at the postal service office. They used the incorrect shipping box and therefore did non pay the proper postage. I had to drive to the post role (there and back for me took over 40 mins) and pay the difference. They did refund me quickly when I provided pictures of the receipt just I did not experience like they were very apologetic. If this were my company I would have offered a coupon or something for the actress hassle.

LASTLY, I noticed that the jean jacket I had ordered was a size medium, non a small like I had ordered. I contacted them and was told to send back the item (they will refund upwardly to $ten shipping just you must pay up front and ship receipts) And so they volition requite a shop credit for me to repurchase. Just event is that I purchased during a thirty% off sale and in a big order that qualified for complimentary shipping. I have gone dorsum and forth with customer service at least 3 times trying to explain this to them but for some reason they go on only providing me with a thirty% off code and no gratuitous shipping. Why would I pay for $half dozen shipping on a item you incorrectly sent me? Shipping should be gratuitous since I originally spent enough and it was non my error I was sent the incorrect detail. Also I would have to send back the jacket and wait for shop credit to be candy before placing my gild for the right item. (See update above, they sent me a $six souvenir card to go free shipping after I sent an electronic mail asking why would I have to pay for shipping all over again. FYI: this was my third email to them mentioning how I had gotten gratis shipping originally and wanted complimentary shipping for the mistake detail).

This is all something that I experience is bad business concern do because if you ship out an wrong item information technology should be corrected immediately. They are treating the situation equally if I ordered an incorrect size and want to exchange information technology, non that they made a mistake (on the exact guild they did not pay proper stamp for I might add together). I actually might but keep the oversize jacket since I don't want to keep trying to bargain with their customer service. Too returning the jacket and then waiting for the detail to come back in stock is a risk, since you never know if or when it'll be restocked.

SO... while their jeans are great, I feel it's a risk ordering from them, because if they mess up your order somehow, you will feel like you are jumping through hoops to go it corrected. I wish the entire process was easier.

Seek and Destroy Jeans

Overall
I was really impressed with the quality of their jeans and recommend those the most. I struggled to find jeans long enough at other stores (I'd usually need to gild jeans in a size long or ten-long) but at Mode Nova the length was perfect!

Too, they accept a lot of on tendency dresses and article of clothing styles as well, but I feel like you can find a lot of similar styles at other stores with meliorate render policies in case something doesn't work out.

To improve their site I actually wish they would includ e model stats and the verbal size they're wearing in each product description, instead of listing/giving a wide answer in the size guide chart. I feel like this would lead to a lot more people ordering and less returns.

Also an improvement to the return policy would be squeamish! Provide free return shipping or at least give the customer their money back and non just store credit. If they did this I'd gild a lot more because I wouldn't accept to worry as much about something not working out and losing money from having to send it dorsum or exchange it.

Overall my actual ordering experience wasn't the best, it was merely adept if they fabricated no mistakes in my order. Otherwise information technology became a huge hassle to deal with and I found myself wishing I was dealing with a company who had ameliorate policies/client service in identify.

Everything purchased past me.

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